Newsmakers
Step back before buying
When you find it difficult to
make a purchase decision,
try creating some psychological
— or physical — distance,
suggests new research by
Manoj Thomas, assistant
professor of marketing. He and
his co-author, Claire I. Tsai,
examined whether psychological
distance reduces the difficulty and anxiety in choice situations. They
conducted four experiments where they altered the psychological
distance from a given task by using subtle manipulations — varying
the abstractness of thinking and having participants assume different
body postures. The result: “Those who leaned toward the screen
found the choice to be more difficult and were more likely to defer
the choice than those who leaned away from the screen,” the authors
write (Phys.Org Online, Feb. 14). Harvard Business Review’s “Daily
Stat” covered the research under the headline “To make a task seem easier, lean back a little” (Feb. 17). Two international outlets reported
it, as well: the U.K.’s Mail Online (Feb. 15) and CBC News Online of
Canada (Feb. 16).
The study, “Psychological Distance and Subjective Experience:
How Distancing Reduces the Feeling of Difficulty,” will appear in
the August 2012 issue of the Journal of Consumer Research. The online
version is currently available at http://ejcr.org/.



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